There should be no reasons for damages however, if for any reason you are unsatisfied with an item we offer a 7 day returns policy. 

Before sending an item back, please notify us via email at info@blackpitbrewery.co.uk. 

All returned items must be returned in resalable condition, Blackpit Brewery reserve the right to refuse a refund.  Once we receive the returned item in the required condition, we will issue a refund. 

It is the customers responsibility to ensure that the return arrives back to us, Blackpit Brewery are unable to take responsibility for returned items that are lost in transit. 

Shipping costs for returned items will not be refunded, with the exception of goods deemed to be faulty.